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Contact Information
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Phone
+91 90000 00000Address
Sample Business Park, 12th Floor
Sector 1, New City 000001
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FAQ
Frequently Asked Questions
How do I join Ratna Aura as a member?
You can join Ratna Aura by clicking the "Register" button and filling out the registration form. You'll need a sponsor ID (referral code) from an existing member. Packages start from $100 USDT with weekly ROI and level income — see the Investment Plan.
What is the income structure?
Packages earn 5% monthly ROI for 20 months (paid weekly on Mondays), plus level commissions on ROI (10% → 1% across 20 levels), principal refund, ranks, and kitty. Full details on the Investment Plan page.
When do I receive my payouts?
Payouts are processed every week (Monday). The minimum withdrawal amount is ₹1,000. Funds are directly transferred to your registered bank account. 5% TDS + 2% processing fee (max ₹1,000) is deducted as per government regulations.
Are your diamonds certified?
Yes, all our diamonds come with IGI (International Gemological Institute) or SGL (Surat Gem Laboratory) certification. Each certificate includes details about the diamond's 4Cs: Cut, Color, Clarity, and Carat weight.
What is your return policy?
We offer a 7-day return policy on all products. Items must be unused and in original packaging. Custom-made or personalized items cannot be returned. Refunds are processed within 5-7 business days after we receive the returned item.